Non-existent customer service We bought a 2nd hand NXT90 with a worn down steering handle (the leather was all cracked and falling apart - I hear it is a common problem) so we decided to exchange that part. We have ordered the part through our local Emmaljunga dealer (BabySam) in Denmark mid-June and are still waiting... The shop has tried to come in contact with the company multiple times, with regards to expected delivery date etc - with no luck. At some point we were informed that everybody(!!) at the office was out for holidays for three weeks and therefore there was no way of contacting them at all. It's the first time I hear about such a big company being closed down for the summer. Very unprofessional. With that being said, we still have still not received any information about the status of the order. I am disappointed.

Expensive and wear down rather fast The pram looks good and is rather practical. You pay a high price and hence expect quality, but get some lousy, cheap plastic that breaks after a short use. The hinges carrying the frame and make sure the pram is a bit shock resistant is made out of plastic and broke after less than a year - after that happened I started noticing that it is the case with all the Emmaljunga prams. Luckily, the part to fix this is both difficult to get a hold of (you have to contact a local reseller, who has no idea of how to order them) and expensive (600DKK / 80 euros for two small pieces of plastic, which are bound to break again rather fast, due to a silly design). If you like the Emmaljunga combi pram's design as much as we did, you should definitely buy... another brand, though other brands will both be cheaper and of a better quality...

Useless quality Useless quality. Plastic breaks easily and Emmaljunga doesn't care at all about it's customers.