I placed my order almost a month ago … I placed my order almost a month ago and have yet to receive it. It has shown as pre-shipment (items not shipped) by USPS for over a week now. Extremely disappointed in the customer service of this company!!

Disappointed. I purchased,what I thought was an infant headband! No way! It said it was for newborn up ??¿??????

Slight Glitch in Shipping, but quickly resolved I ordered a crib and changer. I received a shipping notification with FedEx tracking number shortly thereafter. A few days later the crib arrived, but not the changer. I was worried because the shipping notification indicated that both items were being shipped under the same FedEx number, but FedEx only had a record of one item. BabySwag resolved the issue quickly, however, by informing me that the changer would ship when available, next month. The only reason for 4/5 stars is the inconvenience of needing to call to understand that mistake. Crib arrived quickly and was packed excellently. Very happy with my purchase.

ITEM CAME APPEARING TO BE NEW BUT THE … ITEM CAME APPEARING TO BE NEW BUT THE BUTTON WAS BROKEN. I PAID GOOD MONEY FOR THE OUTFIT AND LOVE IT BUT WAS SAD THAT THE BUTTON CAME ALREADY DESTROYED AND THERE ARE NO RETURNS. I LOVE THE CLOTHES ON THE SITE SO I WILL BUY FROM THEM AGAIN ONCE MORE AND SEE IF ANYTHING ON NEXT ITEM IS DEFECTIVE.

The worst company ever!!!! What a fraud. I order a hat for my son size 12-18 months. They send me a hat that would fit a newborn and when I asked them to exchange it they told me it was a final sale and to suck on it!!!! Never had that problem with Gucci or Hermès kids.