intrusive If you by someone reason didn’t finish your purchase (for me it was lack of payment method I prefer) - you’ll get spammed with reminders to finish. BY SMS!!! 4 in 2 hours! Please unidragon, text messages are for more important things than your intrusive attention. Blocked the number, never coming back to that website

Beautiful puzzles - Great family event I received a puzzle as a gift that was very challenging to complete. It was a family effort. The puzzle was beautiful once it was completed except it was missing ONE piece. The packing slip provides an email address and says if a piece is missing, please contact them before leaving a bad review. After corresponding with them a few times, they are sending me a replacement puzzle so I can pick out the missing piece and complete my puzzle. I can't wait to spray it with puzzle glue and frame it so everyone that enters my home can see it! It is truly a beautiful piece of art. My next purchase will be one that is a little less challenging though! Thank you Unidragon for sending me a replacement. Greatly appreciated!!!

Exquisite quality. Fast delivery. After having read good and mainly bad reviews I took a chance and ordered one jigsaw (Chameleon large). It arrived after 5 days in a beautiful wooden box. The quality of the jigsaw is exquisite. Many pieces are in the shape of insects, plants and animals you would expect to find in the same habitat. They fit together perfectly. No missing or broken pieces. Any jigsaw aficionado will love this!

Terrible service Nice web and potentially nice products. However, one of the worst customer service I have experienced. Automated template with photo and nice speech after purchase is far from good. They don't communicate properly - no business email skill, no signature, no apology for problems, not answering on question, no proper info given. Just all wrong, giving it one last chance before cancelling the purchase they are not willing to complete, nor to give relevant info about. Don't buy there, find your wooden puzzle elsewhere.

RUSSIAN FACTORY! RUSSIAN FACTORY! I’ve been buying these puzzles for some years as a xmas present tradition. I tried to stop an already delayed order after I got tired of waiting and realizing the factory of the puzzles are in Russia. Same story as all other reviews regarding customer service. Just awful and a total waste of time. Never got the stuff canceled, never heard back from them, never got instructions on how to send the puzzle back etc. Unidragon is on my black list now.