SmarTrike really stands by their 2 year… SmarTrike really stands by their 2 year warranty. My daughter's loves her trike and it's been with us on every vacation and is used regularly. I followed up with smarTrike in some issues we were having, and they responded immediately and sent out a brand new trike within days. Their customers service is incredible, and my daughter is happy to have her trike with her again everywhere we go.

Perfect for a picky rider… I purchased a smarTrike for my 8 month old son who refuses to be transported in anything else. We tried all the high-end strollers (Uppababy, Nuna, Bugaboo) and he wouldn’t last longer than 15 minutes in them. The smarTrike keeps him entertained and engaged while I get to have a bit of storage and not worry about sun protection because of the canopy. When I ran into an issue, Mace in the customer service department helped me trouble shoot and ended up sending me a replacement part. I appreciated the quick and kind help that honestly surpassed the service I received with $1000+ strollers.

Don’t waste your money!! Got the smar trike splash in purple and can honestly say it’s the worst toy I’ve ever bought my daughter. The steering for this trike is absolutely shocking, the foot rests are too far back so she cannot comfortably have her feet on them and the peddles do not close once open which means my daughters feet twist with the front wheel every time it moves. Do not recommend at all, total waste of money!!

Great customer service from Ira Brilliant customer service , we needed new peddles for our trike after loosing them , really easy and quick process to order a new pair . Great communication from Ira through the whole process.

Got the smartrike Breeze tricycle as a… Got the smartrike Breeze tricycle as a gift from our neighbors for our 1 year old. Unfortunately I made a mistake on building it by my own doing and broke the front wheel. Aya at the support center immediately got me going by sending the replacement part without much hassle. Great fast support and was able to finish building the bike and my son loves it!!