Kelly Hixenbaugh
GBTwo enthusiastic thumbs up! After discovering Quality Sleep Shop years ago while looking for healthy options for our young boys, we were happy to come back when we were looking to upgrade our own mattress. Quality is in the name for a reason! Top-notch across the board, from the mattress creation through customer service and delivery.
Valerie C- Brookfield, IL
GBGreat Experience! We walked in and had to wait only a few minutes while the associate finished up with another customer. We took that time to look around- we told the associate we were looking for a mattress for our 3 year old boy and she told us exactly which one to get based on his age, gender, and how long we plan to keep it. It wasn't the most expensive mattress either so I didn't feel like I was just being sold it to make commissions. Delivery was scheduled the same week and it was all seamless. Great experience and will definitely be going back for other mattress needs!
Privat Sitazen
GBCustomer service with a smile Purchased a queen size mattress from here 2 1/2 years ago and found that it was starting to sag at butt level. I called and the owner Tim came out to check my mattress. He agreed there was a problem but also that I needed a foundation that was not a "slats" style and also that I should be rotating bed regularly. He advised me to buy a plywood board that wud fit my bed to shore up the support since I couldn't really spend for a new foundation. I told him the bed was very hard to spin. He showed me how to more easily do it! He also had the bed picked up and replaced the layers. Tim is super nice and does care about his customers! I would highly recommend Quality Sleep!
Nicole W.
GBAbsolutely the best mattress shopping … Absolutely the best mattress shopping experience. We had been putting it off, mainly because I hated the last several mattress shopping experiences. This was 180 degrees opposite that. Friendly and knew everything about the mattresses. Didn't try to push one or another on us. We ended up buying two right away (had only planned to get one) and then ordered another online.
Andy Baskel
GBExceptional Service and Quality We purchased a bed for our daughter and were extremely pleased from our initial encounter with Tim the owner, through delivery. Tim was very knowledgeable and friendly. We wanted a mattress that did not contain harmful chemicals and he helped us find the perfect fit at a great price. I would highly recommend this store!