Swap.com is now worse than purchasing from China sites If you want to order from somewhere that gives you shipping dates before purchase that change to a month later after, sends incorrect sizes often, and cancels some items you purchased a month later, by all means good luck. This company has went straight into the sewer. Would not recommend to anyone. The other companies like swap are way better and are reliable.

Everything I purchased was exactly as I anticipated Everything I purchased was exactly as I had hoped. Great items (specifically ties and dress shirt) that looked brand new but at a fraction of the price. I continually shop Swap.com because I've found so many great deals on designer clothes and items that I can't locate anywhere else. Highly recommend shopping here first before going to the stores or even online (like Amazon).

They canceled my order for no reason… So I ended up ordering over $100 worth of clothes for my growing son (in the sizes that fit him now and for the future since he’s growing so fast) and I was excited to finally find an online thrift store for boys clothes since again, he grows so fast that I hate buying brand new clothes for him now. After a few weeks with no shipping information or no information period, I got an email saying I was refunded from this shop. All it says was because of “unforeseen issues”. I was looking forward to getting the clothes I purchased since they seemed to be in great condition and good name brands as well. Yes, I did get my money back but that’s not the point. I’d rather have my purchases than the money. If they didn’t have the clothes I purchased available then why would they be on the website for purchase? I’m very frustrated right now because I have to go search once again for another online clothing store and repurchase clothes for my boy. I’m not purchasing anything from this store again. I probably should’ve have read the reviews before attempting to purchase from them. Lesson learned..Anyways, beware making any purchases with this company. ((The reason I gave them 2 stars instead of one is because of the fact that i was able to get my money back but that’s the only reason.))

After change of owners, AVOID Any good reviews prior to this site being taken over by some Shopify format ("The Jay Group" is their customer service response handle) should be invalidated. As of at least 2023 this website is shady--orders taken weeks ago are not moving, the returns policy has become too strict given the thrifted items too. They used to have detailed photos for all the listings. Now you're lucky if you get two views of a product you know they won't let you return. ' The only reason I made my most recent order was because I had store credit from the previous owners that I needed to use before it expired. Order was placed on January 13th and there's been no move and their customer service response was essentially a shrug. Swap.com is over, it's a shame.

I bought two slacks I bought two slacks, same type; both were listed in good condition. However, one was in warn condition (fair). The was a warn spot that requires a patch and the cusp of the hem was somewhat shredded. I don't consider it a bad purchase, but there should be conformity in labeling the quality of the items. There should be some kind of Quality Control to insure accurate descriptions of the condition of the clothes.