Priscilla Bloom
GBItewrong & wrinkled merchandisems like mens blazers come terribly… Items like mens blazers come terribly wrinkled. I often get a similar label,but not the one I ordered like D & co. Instead of d&g. Big difference. Also when I order multiple items the best ones are no longer available by shipping time. HOW DOES THIS HAPPEN. AREN'T ITE.MS REMOVED FROM INVENTORY BEFORE THEY ARE SOLD?
Debbie Allen
GBGreat prices - Slow deliveries Swap offers an awesome selection of items and you can filter according to preferences including sizes, styles, condition, as well as price. On the downside, the site typically only provides 2 views of each item, one front and one back view, along with very basic descriptions. The major drawback is the cost of shipping and very slow deliveries.
Gretchen Van Zile
GBA five-star company I bought 5 blouses for a total of $35 which included shipping. I kept 3 of the blouses because 2 were too tight in the bust. I appreciate Swap.com because of their 100% guarantee return policy. The experience I have had with previous secondhand clothing company's there was a "no return" policy. I was so enthralled with my experience; I told a half dozen women of my great find!
Jackie Valvardi
GBEverything I purchased was exactly as I anticipated Everything I purchased was exactly as I had hoped. Great items (specifically ties and dress shirt) that looked brand new but at a fraction of the price. I continually shop Swap.com because I've found so many great deals on designer clothes and items that I can't locate anywhere else. Highly recommend shopping here first before going to the stores or even online (like Amazon).
Rowyn
GBRefund Code Impossible to Use If you get what you want, great! Love to get clothes for cheap. If you don't, bad news, the "refund code" doesn't work. I theoretically got a code for store credit, but the directions for how to apply it to my account don't work. The email to reach customer service must be under-staffed or not staffed at all; I reached out a month ago - NO response. Very disappointed. Would have been happy to use the store credit, if I actually had access to it!