Some reviews give you the jitters but..... I was a little worried about placing my order (online) after reading the previous reviews but couldn't have been happier with the service. Saved a fortune on my new jacket and (after opting for express shipping) my order was delivered in less than 24 hours! It was very well packaged too with a very posh hanger thrown in for free :-) I think it's always important to remember that people rightly like to have a moan when things go wrong but there are lots of customers who do have a good experience. I hope this review gives a little more reassurance to potential shoppers.

I had a staff member called Adam who… I had a staff member called Adam who helped me at Threads today and he was amazing service was 10/10 looking forward to my next shop at Threads thank you Adam for all your help

As described and arrived on time -

I wouldn’t recommend this company I wouldn’t recommend this company. I emailed to cancel an order that was placed over a weekend, they completely ignored the email and shipped the order. Also had a message saying they were shipped on next day delivery which they weren’t and now I will need to wait until the order arrives and arrange a return (no doubt at my cost) before I can get a refund. There are no telephone numbers on the website to contact this company so I don’t know how to resolve this issue.

This company is ridiculous I don’t… This company is ridiculous I don’t think they’re aware that they are breaching consumer rights! If I could give No stars I would. I placed an order for my son on the 15/3/2024 still have yet to receive. I have sent email after email with no response! I have sent an email cancelling my order which they haven’t done and I have the right to cancel my order within the 14 day time frame! They have no working landline number which I find strange! If they were not a 4 hour drive away I would of definitely gone to the store. Honestly times are so hard and to rob people of their hard earned Money is really unfair! I will do my best to take this further.