
Rebecca
GBCouldn't fullfil the order Couldn't fullfil the order, after 2days contacted me to offer me alternative or refund. Fine, great customer service. After a week there was no shipping update, emailed to ask for an update, no reply. Phone them, no answer. Email asking for a refund the next day as zero contact, get that within 20 mins of asking. Why mess me about? Why not just say sorry we can't do the alternative either. Don't just ignore people. Just happy I got my money back straight away.

Ellen B.
GBTerrible Return Policy (pay for your own return shipping) I attempted buying this product from amazon originally to get my free returns. It never arrived. Forced to buy via direct to consumer website and after product didn’t even get opened wanted to return and I had to pay for the return mailing with tracking ($15). Dissatisfied that all I got via email was essentially a “too bad” read our websites return policy. Over 25% not recovered of my money because of the return policy. Wouldn’t choose to shop via website again.

HK
GBLove the product Love the product! I spent hours researching carriers, and the more hours trying tonpickf the right kind of Ktan and this organic one seems perfect for pur Summer Solstice baby girl, It is so light and soft , yet I can see the quality and firmness of the material. I will update the review once the baby is here but so far, I am thrilled.

Teresa Tran
GBHorrible customer service Horrible customer service. Ordered a S according to the size chart and it came in and was the wrong size, reached out 3 times to see if I could exchange it for a size bigger and I still haven’t heard an answer back since before Mother’s Day. A friend recommended and I am disappointed. I will not be recommending this brand.

Cleo
GBGreat product Very quick shipping. I didn’t trust the size chart at first, but it’s definitely correct. At first, baby did not like it one bit. But I followed the instructions and stayed calm and kept trying, now he falls asleep immediately on my chest (still doing hug position, last check he didn’t like kangaroo). This is a huge help. Thank you!