Rebecca
GBCouldn't fullfil the order Couldn't fullfil the order, after 2days contacted me to offer me alternative or refund. Fine, great customer service. After a week there was no shipping update, emailed to ask for an update, no reply. Phone them, no answer. Email asking for a refund the next day as zero contact, get that within 20 mins of asking. Why mess me about? Why not just say sorry we can't do the alternative either. Don't just ignore people. Just happy I got my money back straight away.
Daisy
GBBaby shower Easy to access website and see the requested gifts and prices. Appreciate being able to take care of the shopping, the note, and the delivery all in one place without any hassles. Thank you
Alyssa
GBGreat communication and delivery I only needed a replacement sash and it was very affordable and had a low shipping rate. I also received emails about my purchase right away with tracking numbers. I also received my product right when I was told I would receive it. Great communication and follow through.
Alexa
NIExcellent product. Extraordinary customer service. First off, the product is fantastic. Secondly, the customer service is extraordinary. I received a Baby K’Tan as a gift off my registry but my friend purchased the wrong color. When I wrote customer service to see if I could discreetly exchange it (without letting my friend know I was trading it in) they were incredibly gracious and allowed me to keep the gifted one and also sent the color I had wanted. Super impressed with this company!
HK
GBLove the product Love the product! I spent hours researching carriers, and the more hours trying tonpickf the right kind of Ktan and this organic one seems perfect for pur Summer Solstice baby girl, It is so light and soft , yet I can see the quality and firmness of the material. I will update the review once the baby is here but so far, I am thrilled.