Customer service should not send a… Customer service should not send a Final review email before item is finished and shipped. Also, it took 2 phone messages and an email to get a reply from customer service. Craftmanship would have earned you a 5 but customer service needs work.

Great product! I bought the red caboose and happy birthday engine to complete a name train set I already had for my granddaughter. I am very satisfied with the quality of my pieces and they are completely compatible with the other train set. I would highly recommend Alphabet Trains!

My 1 year old grandson loves it My 1 year old grandson loves it! When I called to check on the status, my call was returned and spoke to a lovely gentleman. It's a lovely keepsake!

The name Bridgerpuzzle board was beautiful The name puzzle board was beautiful! Quality workmanship on the cutting, painting and finishing. My 2-year old is already learning his colors and knows how to put the pieces together. Before long, we’ll teach him letters and how to spell his name. A great gift!

I'm very happy with this purchase! I'm very happy with this purchase! It's exactly as described and very good quality. The delivery was super fast and the response to my questions from customer service was immediate. They also spotted a mistake I made in the order and emailed me about it right away. Customer service really went above and beyond. Highly recommended company and product. Now my "go to" place for baby gifts!