Great toy, efficient and caring service The train arrived across the border quickly, in perfect condition. Two letters of the same colour have to be positioned closer together than I liked. Other than that it's perfect and still looks great. The shipping charge cross border was reasonable at $9.99. I had formerly purchased (in Canada) a train from this company for each of my 7 grandkids as they were born The trains are no longer sold where I live. So I was willing to pay the adjusted rate in Canadian funds. Just a heads up to Canadians: UPS will waive customs fees if you contact this wonderful train company. But be sure to do that.

Quality Product Sold in Northern California Prompt shipping. Quality wood product. Pleased with different colors in the letters I ordered for my name train, and the engine and caboose look great too. I know my granddaughter will like it.

Great product! I bought the red caboose and happy birthday engine to complete a name train set I already had for my granddaughter. I am very satisfied with the quality of my pieces and they are completely compatible with the other train set. I would highly recommend Alphabet Trains!

Product description and delivery I bought Alphbate 5 letters Name train. 1.Product description can add height of the letters. 2. Expected divery date can be aslo very useful at the time of placing the oder. 3. Customer service was fine..

I'm very happy with this purchase! I'm very happy with this purchase! It's exactly as described and very good quality. The delivery was super fast and the response to my questions from customer service was immediate. They also spotted a mistake I made in the order and emailed me about it right away. Customer service really went above and beyond. Highly recommended company and product. Now my "go to" place for baby gifts!