PJR
GBAMAZING CUSTOMER SERVICE! Thank you so much to Andrew and Corey for helping me fix my order! Every time I need help ANS Gears customer service is there to help. I will always stand by them because I know if I need any help they will be there. Thank you ANS Gear for providing great products and great customer service!
Rav Patel
GBShady business practices and false advertising. Shady business practices and false advertising. Purchased a new Ninja air tank. Received a tank with 11/21 born date (1 year old) even though it's advertised as new/5 year hydro. Was told their internal "policy" is that tanks are "new" as long as it's within 1 year of born date. Offered refund, but at my expense of shipping it back. Look elsewhere for gear. Plenty of other paintball stores online that would at least offer some kind of discount for an old tank.
James
GBTerrible customer service Terrible customer service. They make the customer pay return shipping for faulty products they sell. Then they make you feel like its your own obscure personal preference that is the problem, not the product. Buyer beware.
Gerald Sweet
CAOrdered 2 online packages on the 28th… Ordered 2 online packages on the 28th of April , still have not arrived , I’ll be sending them back for a refund if they ever arrive and I’m going to update this review when I get my answer and post the screenshots so everyone can see that this company is a joke and they do not care they do not help with these situations. They just want you’re money and when they get it you are irrelevant 💯 screenshots coming
nick mattia
GBANS GEAR TERRIBLE CUSTOMER SERVICE !!!!! Called ANS gear explained to them that FedEx is incompetent delivery company and to drop it off at local Mail box company. The mail company excepts FedEx delivery and are great to work with. ANS gear didn’t follow up by calling FedEx to drop of at local mail company. I called ANS gear after FedEx first failed attempt and asked why they didn’t set it up with local drop off company. ANS gear didn’t care and will not shop with them again. ANS GEAR ALL AROUND TERRIBLE CUSTOMER SERVICE !!!!!!!!!