Jose Javier Matos Sotomayor
GBService its horrible Service its horrible. Make 2 orders on december 22 and 1 order on january 3. First order recieved wrong items. Second order missing 2 times which one of them where on back order and the other was discontinued, where never recieved any kind of notification of that. Third order one of the items where out of stock. Never again buying from them. NOT RECOMMENDED unless you wanna have my same experience. Good luck!!
Randy Connelly
GBPaid for USPS Priority Shipping Paid for USPS Priority Shipping. AnsGear site clearly shows my zone and it should take no more than 3 days. They shipping it out, sent me a notice, but now it's taking 5 days and they blame it all on USPS. I paid $28 extra for nothing. I use USPS Priority all the time and it's 2-3 days, anywhere in the USA from my home in Texas. AnsGear Customer Service folks are rude, rude, rude and refuse to help. No way to escalate. Only way is through some generic email or chat. Buyer Beware. I'll send the Paint Ball guns back and never do business with them again.
Stacia Harger
GBSent us defective gear Sent us defective gear. Got the RMA from th assuring me we would get a full refund. They ended up charginge a restocking fee to return totally defective equipment. Having to file a complaint against them to get the rest of my money. The paintball arenas in our area all warned us to avoid them due to this practice of theirs. Save yourself a headache and buy from someone else.
Giovanni Giodude
GBShipped me broken tank Worst costumer… Shipped me broken tank Worst costumer service all the way up to the manager they talk down to you they talk over you they make fun of you and do not stand by their word completely heart broken I loved this website but I will not be treated like a child. All I wanted was a fixed tank and instead got nothing but rude remarks and aggravation so upset
Rav Patel
GBShady business practices and false advertising. Shady business practices and false advertising. Purchased a new Ninja air tank. Received a tank with 11/21 born date (1 year old) even though it's advertised as new/5 year hydro. Was told their internal "policy" is that tanks are "new" as long as it's within 1 year of born date. Offered refund, but at my expense of shipping it back. Look elsewhere for gear. Plenty of other paintball stores online that would at least offer some kind of discount for an old tank.