
PJR
GBAMAZING CUSTOMER SERVICE! Thank you so much to Andrew and Corey for helping me fix my order! Every time I need help ANS Gears customer service is there to help. I will always stand by them because I know if I need any help they will be there. Thank you ANS Gear for providing great products and great customer service!

Humberto Montero
GBANSgear Exemplifies Professionalism ANSgear has been my go-to since I began to paintball again in the last couple of months. Every item I have purchased has always arrived in perfect condition and all items were clearly packaged professionally. During this last purchase, there was a bit of an issue due to the shipment method, however, the customer service provided by Jesse was absolutely incredible. He was able to rectify the issue in record time and demonstrated a care for the customer that you don't always see. I will definitely remain a life-time customer of ANSgear.

Stevie
CA5 stars for ANS Gear and its customer… 5 stars for ANS Gear and its customer service department. If I could give more stars I would, and I recommend using them for all your Paintball needs …here’s why :) I decided to get my two boys their own gear for Christmas. After playing a few times with rental gear and loving it, I wanted them to have their own. So I started to research and found myself on the ANS Gear website. When searching for paintball guns in stores where I’m from (Canada) there wasn’t a lot of choices so ordering online seemed like my best bet. I picked out two marker kits and was impressed with the quantity and quality of the products for the price. After checking out, I realized it was in American $ and it ended up costing 1.5x the amount I thought, which was annoying but the product seemed worth it and Christmas was coming so I just bit the bullet and hoped for the best. A few days later when I received the notification that my product shipped, I logged into the website and noticed the kits I bought were on sale! Only about $30 off per kit but in Canadian it was closer to $100 for both. Fast forward about 10 days and my markers were stuck in Canadian Customs and I started to panic because it wasn’t looking good for Christmas release and I had over spent on these and didn’t have the means to go out and buy them again. So I emailed ANS Customer Service and the response I received was exactly what I needed to hear, and literally came in the next day. ANS assured me they ship to Canada all the time and, although customs does hold and inspect all shipments, they always get released because they comply with all laws. Then they offered to honour their sale price and refund my account the difference! Two days later my order was released and my credit had already been processed. Christmas was saved!! ANS Gear offers the best quality products for an affordable and fair price. They ship very quickly and are packaged with care. Their customer service department responded quickly and it was apparent they cared about my concerns. Even though it was close to Christmas and I’m sure they were super busy! AND THEN they send me a refund honouring their sale price, which was back in my account BEFORE the markers even arrived. Thank you to ANS Gear and all their staff for making my experience a great one!!! If you’re looking for a company that cares about their customers you’ve come to the right place. The fact that the product received is of exceptional quality and exceeded my expectation is the cherry on top!!

Giovanni Giodude
GBShipped me broken tank Worst costumer… Shipped me broken tank Worst costumer service all the way up to the manager they talk down to you they talk over you they make fun of you and do not stand by their word completely heart broken I loved this website but I will not be treated like a child. All I wanted was a fixed tank and instead got nothing but rude remarks and aggravation so upset

Joe Tha Nose
GBI have shopped with ANSgear plenty of… I have shopped with ANSgear plenty of times. They are pretty awesome.