I recently order an item and when I received the item was poor quality I recently order an item and when I received it I felt the description was not correct. I did not use the item and I notified customer service only to learn that they basically will not accept returns. I feel jack and Jill company should back the items they sell. They have very poor quality

If I could give 0 Stars I would If I could give Jack & Jill 0 stars, I would. I purchased many items from your store and online but your lack of a return policy sucks. I paid $46 for a pair of heels that I can't wear and you wouldn't even exchange them let alone give me a refund. I will not recommend J&J to anyone after calling and getting poor customer service. Signed, Shopping Elsewhere

Great selection and quick shipping in a… Great selection and quick shipping in a discreet manner. We always enjoy trying new products and Jack and Jill’s have the most fun items!

Well the penis pump that I ordered got… Well the penis pump that I ordered got everything all set up and everything was about to use it realize my dick did not fit and then the cushion or the rubber thing whatever broke and then it wasn't usable

Dildo boxers- 0/5 So I ordered a dildo, lube, and boxers to hold the dildo. The dildo and lube are great. The boxers however didn’t last not even 1 night. I went to put in one of my dildos into the boxers and I got the ring part halfway down the shaft of the dildo and my thumb when straight through the cloth and it went all down hill from there. I couldn’t even get the dildo out of the boxers without ripping the boxers more. By the time I got the dildo out, the boxers had to be trashed, they were beyond all repair. The disco and lube- 5/5. The boxers- 0/5. Currently looking for a replacement strap- on harness.