Good experience Good experience. Got what I ordered fast and in good shape.

Poor return policy I ordered many products which came in two “shipping” envelopes. I did not open some of the individual products. However, the company would not let me return individual products that were still taped shut/never opened. I spent a lot of money. Their policy says once “shipping” envelope was open, there are no returns. I believe that is an unjust policy. This is only about profit vs customer. I’ll never buy from them again. And, tell my disappointment to anyone that will listen-any and all social media.

Well the penis pump that I ordered got… Well the penis pump that I ordered got everything all set up and everything was about to use it realize my dick did not fit and then the cushion or the rubber thing whatever broke and then it wasn't usable

If I could give 0 Stars I would If I could give Jack & Jill 0 stars, I would. I purchased many items from your store and online but your lack of a return policy sucks. I paid $46 for a pair of heels that I can't wear and you wouldn't even exchange them let alone give me a refund. I will not recommend J&J to anyone after calling and getting poor customer service. Signed, Shopping Elsewhere

I purchased viberators online that… I purchased viberators online that ended up too small. Your add did not have any measurements and the pictures tend to mis represent the size. I probably will not be purchasing online any more.