This case does its job admirably This case does its job admirably. The outer cardboard was almost entirely damaged in shipping, and the case itself took some hits, but it effectively protected my doll. It's ideal for secure storage and fits perfectly where I needed it

The communication during the ordering… The communication during the ordering process had a few hiccups. My email didn't go through so i didn't get any emails from them for 2 days and started to worry but it was a weekend lol, might have been partly my fault, but they picked up a phone on Monday. Thank you Susan for patience. I recommend doing your research and asking questions upfront. They included a bonus in my package, which was a nice touch. I assume it was because of the communication mix-up, so I appreciate their thoughtfulness and follow-through!

When the order was placed I received an… When the order was placed I received an immediate response confirmation with an itemized list of everything in the order. After 6 days an email arrived stating that my order had shipped, also included was the itemized list of the contents of the order. as well as a tracking link that informed me that the expected delivery should be in seven days. Everything seems to be going smoothly

Choosing your doll is a significant… Choosing your doll is a significant investment and even though the website is clear, there are always more questions. I am pleased to say that the support given by email was second to none, with additional photo’s and questions answered. The Doll is fantastic and I collected mine from the warehouse so shipping was fast.

This is my first doll This is my first doll, very much bought on impulse after a few drinks and a debate on why it's only women who get the cool toy lol. On delivery I was surprised how heavy she is, difficult to find help to get someone for a lift up the stairs!