The product is pretty heavy but The product is pretty heavy, about 140lbs. Tough getting it into certain positions but once you get it there it's smooth sailing. It stays cold so a good heating blanket is a must, takes about an hour to get to a decent temperature. Orifice heating insert is great and makes the product that much better. I can't really get the doll to stand like it's supposed to, couple of thrusts and the knees start buckling. A good product and the weight actually makes for a good workout so you're in shape when the real thing comes along. More realistic than I thought

Great customers service Great customers service, product was better than expecter 5/5

Incomplete shipping The doll I ordered shipped without the head, and I did not receive any documentation or shipping information for an additional package. A customer service rep did promise to follow-up, but only after I reached out to the company. To date, I still have not received what I paid for. Update: The head arrived several days later. Beyond the expected arrival date, but in good condition. Better communication would have earned 5-stars.

Could put all the groupings on one… Could put all the groupings on one page. Instead of having to keep refreshing the page. Takes way to long to see all the products.

It says order is ready but doesn't it get shipped since 20 days Customer support doesn't reply anymore even though they said they wanna contact the factory. I placed the order on January 3rd, they say the order is ready but it doesn't get shipped, even though 20 days have passed. I don't know if this is just a scam or if there is actually some sort of mistake happening in the factory but when the customer support doesn't even seem to try to help me then I just can't give a good review. I hope they figure out what is going on, they should really work on their customer support and the way they handle things.