Great and smooth process to set up an… Great and smooth process to set up an appointment for device installation. Tawana is very patient and had all the answers to my questions. She went over everything in detail with me.

My experience with Tawanda Rozier was… My experience with Tawanda Rozier was absolutely amazing! This is is definitely not an easy step to make and she made the starting process so warming :) Ms Tawanda did not know me not one bit and i just want her to know that she is the true definition of treating people with kindness because you never know what ppl are going through and just words would make someones day all better! We need more customer service like her!!

Tawanda Rozier = Excellent Customer Service Tawanda Rozier has been very helpful and responsive. She is very pleasant to work with, and you can tell she cares about her customers deeply. Customer service like hers is hard to find these days, she's excellent. I highly recommend Monitech, mostly due to the interaction I've had with Tawanda.

You have an awesome employee in Tawana! You have an awesome employee in Tawana! She made a horrible experience Pleasant. She helped me tremendously navigate what I needed to do. The world needs more people in customer service like her! Now if the rest of my 3-year experience with this device goes smoothly then I can bear it...

Tawana was absolutely an amazing help Tawana was absolutely an amazing help. Very knowledgeable, patient. She also got me a appointment super quick. Gave me a great laugh while assisting me with everything i needed. If i could give her 5 more stars i would. Thank you Mrs. Tawana for all your help!