Good luck calling after 10am Good luck calling after 10am. I’m having my car worked on and with the monitech device getting the code for the mechanic has been a nightmare. It’s been 7 days sitting at the dealership with no response. The dealership said it’s not the first time they have had to deal with this company incompetence. I made a mistake getting my dui but my second was going the cheap route with monitech

Claudia Adarme Claudia Adarme, was very helpful. She was knowledgeable and answered all my questions. Her customer service was great, she was calm, patient, and she gave me a fast application process. I had my appointment within ten minutes of talking with her. Not everyone these days gets five stars, Claudia Adarme does. -Abraham K.

This company is a ripoff This company is a ripoff. Customer service agents are quick to rush you off the phone, always fast talking( I guess so they can get back to doing nothing at home). Slow response time for the Indigent program. It’s been 2 months and I have yet to hear anything in response to my financial hardship affidavit. I know when I’m getting the run around and this company is definitely doing a good job at doing that. I cannot wait to get this interlock out of my vehicle, it has become more of a headache than anything good.

Great customer service creates continual customers and referrals! I spoke with Tawanda Rozier, she has excellent customer service skills. She did a fantastic job handling my need. I highly recommend working with her. I probably would have called around for more quotes if her service was anything below excellent. And it was excellent! Thank you for making this unnerving circumstance that much more bearable!

Great and smooth process to set up an… Great and smooth process to set up an appointment for device installation. Tawana is very patient and had all the answers to my questions. She went over everything in detail with me.