Great service and extra help The tech was able to replace my phone screen within a couple of hours, so I didn't have to give it up for very long. When I went to pick it up, he also gave me some much-needed help on my new Samsung watch without any extra charge. I really appreciate his expertise and willingness to help me become functional again!

Excellent Service The person in charge of repairing my phone was excellent. Bryan broke down the time required and why it would take that long and was very professional. He was actually done a bit early and my phone feels and looks like it is brand new.

Excellent Service After reading a few negative reviews in Reddit, I expected it will be a challenge to get my phone fixed. Surprisingly the process was easy and smooth. I got my replacement in no time.

I have been a samsung care plus… I have been a samsung care plus customer for years and servify is the reason I will no longer use Samsung care plus. I am going to assurion as they have a dedicated local center. Buyer beware you will end up spending 100$ for a cracked screen repair due to unavailable parts. I would blame this on samsung but servify doesn't do anything to offer a solution but spending 3 x the cost. It should be advertised this way as they mislead you into thinking you can get a 30$ screen repair.

Terrible and Unprofessional Absolutely, terrible and unprofessional customer service. My refurbished phone, after reading these reviews I have low hopes it will work properly, was sent to the wrong address. Thankfully I caught the issue, but it is unknown whether it will be resolved. I'm disappointed that the company can not contract qualified customer service agents. I will update the review as this process progresses.