Servify

5608 17th Ave., 98107, NW Seattle,, United States
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4.10
Based on 20 Reviews

5

70.00%

4

10.00%

3

0.00%

2

0.00%

1

20.00%
About Servify

Reinventing device ownership experiences, globally!

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Rische Ulli
GB

What a wonderful surprise!?! What a wonderful surprise!?! Wow! I spoke with a super friendly agent about an issue with my phone. She steered me in the right direction and handled my request for a replacement phone in a timely manner. Excellent! 100% satisfied customer. 5 thumbs up!

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Tonya
GB

Samsung Care+/Servify are always well… Samsung Care+/Servify are always well at my needs for insurance claims/coverage. I've never had any issues that Servify did not resolve quickly with the authorized dealers for Samsung. Thank you for the fast turnaround and repairs!

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O S
GB

The inner phone screen on my zfold 4… The inner phone screen on my Zfold 4 stopped working. I put a claim for a replacement phone and did have to wait days for the phone to arrive. Verizon always sent a phone next day air. So this isn't so great. Did end up receiving the phone. About a month later, the inner screen protector started to peel. They obviously sent me a refurbished or remanufactured phone. I called Servify and they said screen protector isn't covered. Not exactly what I wanted to hear for a phone that's just a month old. They either sent a phone that failed QC or it was a refurbished phone. How does a screen protector on a replacement phone only last a month?? On that note, Servify, stepped up after reading my review and corrected the situation by sending me yet another replacement. We'll see how the protector holds up. I will up the stars to 4 for them having rectified the situation.

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Saloni Vyas
IN

Today i am purchasing new i phone 13… Today i am purchasing new i phone 13 accord store rajapark, Jaipur and meet servify person mr amit sharma we are best exchange value provided very good farewell person tysm amit ji splcl thnks mr Nitin Amin. I am very happy 😊

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nathan morse
GB

The warranty company is legit they went out of the way to make my claim right The only authorized service center near me within 150 mi was not able to get the required parts. I had to do the online claim but they didn't have the part available either for just replacement screen. The warranty company went out of their way to get the issue taken care of though and made it right so I give them five stars for the effort they put despite the system not being perfect they cannot control Samsung not making enough replacement screens.

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