Centricity

11101 Roosevelt Blvd N, 33716, St. Petersburg, United States
http://centricity.com
Visit this site
image
4.05
Based on 20 Reviews

5

55.00%

4

25.00%

3

5.00%

2

0.00%

1

15.00%
About Centricity

Centricity is an industry leading provider of customized product protection solutions including EPIC Protect, Complete Care, RazerCare and many other protection plans. We believe customers shouldn't have to struggle when a product breaks. Our worry-free extended service contracts make customers happy and provide lifetime customer satisfaction. Centricity provides fast, easy service for all of your major purchases, so you can get back to doing what you love without having to worry about finding a repair provider. We offer coverage you can trust. Centricity is an expert provider of innovative protection, subscription, upgrade and trade-in solutions that result in loyal and happy customers. At Centricity, we put customers at the center of everything we do by creating differentiated products to meet the needs of today's demanding customers. Headquartered in St. Petersburg, FL, Centricity is a privately held and wholly owned subsidiary of Bankers Financial Corp., a 46-year-old company with a rich history of service and protection. We are committed to evolving with the changing needs of the industries we serve, and being a simple, one-stop service provider for our current and future customers. We cultivate consumer confidence by providing a frictionless customer experience every time! It's easy to file a claim if a product breaks. Please visit our website at www.centricity.com for additional information.

Tags
Contact Info

You need to Login first to submit your review.

image
Joann Mooser
GB

You are difficult to get ahold of to… You are difficult to get ahold of to ask questions or any progress reports. This ended up to be a 2 month process. Difficult to not have a fully functional refrigerator / freezer for that time period. In the end, the unit was replaced by GE

image
Travis Benson
GB

Epicprotect Is Terrible Epicprotect, or centricity now, are a total sham. I was sold a television with an extended warranty by them. The TV went bad and after a month of calling them every two days, they finally told me that they don't cover the vendor that sold the TV so I would have to talk to them. I provided them an invoice that shows the coverage provided by EpicProtect, which they said was valid, yet are still denying me. I have filed a complaint with the BBB and will do all that I can to get them to honor this. I will never buy anything with their name on it again. EDIT: Someone is guilty of fraud and theft here. I was informed by Centricity that their legal team is looking into it as well. It seems the seller attached EpicProtect protection to the TV without actually paying for it. I am trying to contact AVNation in Hollywood FL. but so far they wont respond. I will be going to Amazon resolution as well.

image
Sue Monaghan
GB

Good Repair Experience Didn't need to wait long for an appointment to determine problem and then get the repair completed. Repairman pleasant; heard me about the issues; and was through investigating problem.

image
Steven Young
GB

The repair individual came on time and… The repair individual came on time and could not fix the washing machine until a new control panel was sent to our house. He did however, put a temporary fix so we could use the washing machine. Once the part was mailed to us, he came back right away and installed the new board.

image
Terry L Nootz
GB

I purchased the extended warranty when… I purchased the extended warranty when buying new appliances. I had no choice in selecting Centricity, it was chosen for me. To date I’ve had to schedule one service call for the washer which has been repaired (March 1, 2024).

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow