Centricity

11101 Roosevelt Blvd N, 33716, St. Petersburg, United States
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4.05
Based on 20 Reviews

5

55.00%

4

25.00%

3

5.00%

2

0.00%

1

15.00%
About Centricity

Centricity is an industry leading provider of customized product protection solutions including EPIC Protect, Complete Care, RazerCare and many other protection plans. We believe customers shouldn't have to struggle when a product breaks. Our worry-free extended service contracts make customers happy and provide lifetime customer satisfaction. Centricity provides fast, easy service for all of your major purchases, so you can get back to doing what you love without having to worry about finding a repair provider. We offer coverage you can trust. Centricity is an expert provider of innovative protection, subscription, upgrade and trade-in solutions that result in loyal and happy customers. At Centricity, we put customers at the center of everything we do by creating differentiated products to meet the needs of today's demanding customers. Headquartered in St. Petersburg, FL, Centricity is a privately held and wholly owned subsidiary of Bankers Financial Corp., a 46-year-old company with a rich history of service and protection. We are committed to evolving with the changing needs of the industries we serve, and being a simple, one-stop service provider for our current and future customers. We cultivate consumer confidence by providing a frictionless customer experience every time! It's easy to file a claim if a product breaks. Please visit our website at www.centricity.com for additional information.

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Michael Martinez
GB

Delivered and installed on time -

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Jeremy Schuster
GB

If you love having to constantly harass them to see why everything takes so long you will love centricity! This is the second time I have used centricity to repair my phone, the first time was a complete nightmare as my phone was no longer useable, it took a month and me calling everyday. Finally I got fed up asked for a manager and magically everything was fixed in few days. Complete BS. Now I have to deal with them again cause I prepaid for the service, thankfully it ends in July. It has been pulling teeth with these people, I filed a claim paid the deductible, no email no call nothing. I waited 2 days, finally emailed them asking what was going on and what steps I need to take 2 days later they said they don't see a payment, so I screen shot my back account, another day and ohh yes we do see it. That was it, so I emailed back asking what I need to do next, days later ohh you need to get a quote. Okay did that sent it in on 03/20 I have asked for days, finally get a response on 03/29 we got it but can't open it, please send again. This is the worst service ever, I do not understand the 5 star reviews, this is already over 2 weeks. Get insurance somewhere, anywhere else.

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Sue Monaghan
GB

Good Repair Experience Didn't need to wait long for an appointment to determine problem and then get the repair completed. Repairman pleasant; heard me about the issues; and was through investigating problem.

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Gerri McSmith
GB

AMY HENDERSON was the best! AMY HENDERSON was the best!

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Hector Hernandez
GB

The minute you walk in its like your… The minute you walk in its like your walking on Ice. The place is so clean the people are welcoming every one is smiling and most importantly we leave with a deal or money still in our pockets. A big thank you to the employees who are amongst the best at the craft.

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