unhappy customer
CArip off. rip off. $1250 phone, 4 years old, $61 value ?? then reduced to $14 ?? had full original packaging, ear buds etc.... there was nothing wrong with the screen on my phone, then I get a report about the screen problems and drastically reduced value. I will not be using Phobio again.
RW in San Francisco
GBFree shipping and free box plus useful… Free shipping and free box plus useful instructions and an accurate status bar made the whole process easy to execute. The payment was exactly as proposed since our old equipment was in good shape. Will keep this in mind for our next computer swap-out!
JDR
GBNo hassle trade-in...clear communications! Instructions on the process were very clear and communications were timely and informative. I knew about the status of my trade in at every step of the process.
CBB
GBPhobio Recommended Good communication. A bit confusing at the start, as I hadn't yet gotten my replacement laptop, but emails implied that I had already started my return. Packing instructions were easy to follow. Mailed return took a long time.
customer
GBWas fine Was fine. Only thing was it wasn't clear the instruction booklet was actually a booklet (looked like a single sheet) so I didn't immediately see all the instructions.