customer
GBSimple, smooth, efficient! This whole process was simple, smooth, and efficient. I was able to do everything online, ship off my device smoothly, and got the payment to my email to be used immediately.
customer
GBGood experience Good experience. Took time. The email update system should provide accurate info - the emails stated my device hadn’t been received, when I had tracking confirmation of receipt. It took 5 days for my device tracking to show received on their end.
JDR
GBNo hassle trade-in...clear communications! Instructions on the process were very clear and communications were timely and informative. I knew about the status of my trade in at every step of the process.
Robert
GBVery timely and clear instructions on… Very timely and clear instructions on how to pack up item. Quality materials. Kept me informed all along the process and payment was timely
RW in San Francisco
GBFree shipping and free box plus useful… Free shipping and free box plus useful instructions and an accurate status bar made the whole process easy to execute. The payment was exactly as proposed since our old equipment was in good shape. Will keep this in mind for our next computer swap-out!