My complaint and tip on how to cancel If you’re trying to cancel membership and it says “No account found for this email” you have to “create an account” and then it’ll “activate” your account and you’ll be able to cancel. (It’s weird I know) ****My complaint**** My package never arrived and when I contacted them they basically said they send the package and they won’t replace or refund. This company is terrible.

I love it so far but I do think a few… I love it so far but I do think a few things need to change like we should be able to take a quiz that lets us tell what color would work best and the idea of a one non lip product I don’t like the reason I wanted this because it’s just for lips and I got ispy for my other makeup so I just need the lip stuff. I love the little bags it’s comes in so cute.

They are a complete scam ..I have tried… They are a complete scam ..I have tried and tried to cancel them for over a year now .they somehow keep taking money out of my account and I have not received anything I have tried to email and I have gotten no response. I have tried to log in and of course I can't ...how can I file against them,this is ridiculous

Haven’t been a member since 2020 Haven’t been a member since 2020. They started deducting 24.95 from my checking in Jan., Feb., Mar this year.

I love getting to try high quality lip… I love getting to try high quality lip products that I wouldn't normally buy on my own. I've really enjoyed trying everything I have received so far in my 3 bags. I did have an issue one month where my shipment was never shipped and I had to contact customer service several times before I finally got someone to solve the issue, but other than that, it's been great.