Meine Probe wartet seit Oktober 2023 Meine Probe wartet seit Oktober 2023. QC geschafft aber keine Antwort vom Support oder irgenndeine weitere Reaktion. scam? Update one day later: Writing an answer to the reviews does not make you NOT a scam. delivering results as promised does. You guys need to add an info to your ads, that you take 6+ months to deliver those results, if ever

I am afraid this company is Fraud I am afraid this company is Fraud - I have waited 66 weeks and they still keep promising results. Even the CEO !! promises, and they still do not deliver - STAY AWAY ! Facebook group to prepare trial to be prepared - they do answer here on Trustpilot - but what they promise is absolutely not true. They are even marketing themselves with Trustpilot ! - how come ? Over 50% dissatisfied customers. Trustpilot should probably take action themselves , not to be misused, and check their marketing on Facebook and Instagram.

They don’t even deserve one star! They don’t even deserve one star. Complete robbery, you can’t get a refund, your results never arrive and they stop responding to you. They should be investigated.

Kit stuck in QC for an eternity, Customer Service never replies My kit is stuck in QC since 05. of January. I have contacted customer support numerous times - until today no reply in any way. When searching the internet on trustpilot and elsewhere the only thing I can say that this seems to be the general experience with Dante Labs. No reply to refund-requests, no reply to customer support requests and a total lack of customer service. If there is no reply from Dante within the next 10 days I will take legal action.

After a minor issue in the… After a minor issue in the beginning-the blood collector malfunctioned, probably user error- they sent out another kit quickly. After they received the sample back, I had results returned to me quickly. I’m so happy I chose to go with Dante for testing, especially as I found out I’m a carrier of the BRAC 1&2 gene. If your unaware those are the breast cancer genes. This information, and all of the rest, will help me be more proactive for my health.