excellent service top quality goods at reasonable prices may be a little more than in some stores but the quality is always much better helpful and friendly service excellent returns policy

Coffee shop in Shrewsbury very poor Visited the coffee shop there was young lady who was fab and seemed to be doing everything. Meanwhile there were 2 girls who were supposed to be clearing tables who were too busy talking about their social life. Wish I could remember the name of the great member of staff though she deserved a medal!

Flowers undelivered, no help from M&S I ordered flowers to be delivered for an important family occasion. They did not turn up on the day and M&S simply provided the courier's number for me to call. I spent over an hour on the phone to the courier, mostly at a premium phone rate, but the flowers were never traced. I chose M&S because I thought I could rely on them. I could not. It was extremely upsetting that the flowers I thought I had sent were never delivered. M&S refunded me and gave me a £5 voucher but this did not begin to compensate for the distress caused.

Lovely Bought a cake for my daughters birthday and it was AMAZING! It looked so good and everyone was very impressed. Tasted delicious and lasted for ages. Would definitely recomend to others.

Excellent quick service These people know how to run a business! Thehave an excellent range of goods of very high quality at extremely competitive prices. Delivery is easy to arrange, they don't overcharge for it either.