HCM is shut down due to Covid HCM is shut down due to Covid - and my husband was automatically charged for his treatment, which he could not have. They said they would not issue refund, and would see about future opening and charges. My sister-in-law owns a hair salon and didn't charge her customers for services scheduled, but not rendered due to shutdown. It's now about a month later, and his next scheduled appointment is coming up. I don't think they should charge him again.

Patrick is a rock star!! Patrick is so amazing at what he does! During every visit, he goes out of his way to provide an outstanding customer experience. From the minute I arrive, I am always greeted with an awesome smile and welcome. From there, I know I am in the hands of an expert. He ensures that any questions or concerns I have are quickly addressed. He always asks how everything is going with my system and ensures at issues are well taken care of. I look forward to my regular centre visit and spending an hour of my time with a friend. He is talented, empathetic and great at conversation making you feel unique and like you're his only client. Way to go Patrick, keep up the amazing work.

Love this place! Excellent service, everybody is very professional and friendly! Thank you Emely for your patience and kindness!

Farhana at the downtown location (11… Farhana at the downtown location (11 King St ) of Hairclub is an excellent hairstylist. She knows her job very well, and is polite as well as punctual. She always gives her 100% when she's with a client, which results in full satisfaction on the client's part. Three cheers for her!!

Hairclub.com has almot good quality… Hairclub.com has almot good quality products. But their ordering and customer relations admistrative set up isn't too great. It hasn't been alwasy a smooth expirience. I think they need to look into this.