Frustrating Experience with Hair Club: Lack of Communication and Unresolved Issues I used to be a loyal customer of Hair Club, but the location I went to closed down. I've been trying to contact them for four weeks now, calling and sending emails, but they haven't responded. I'm not happy because I'm paying for services I didn't receive, and they're not addressing my concerns. I can't recommend Hair Club to anyone because they seem dishonest and don't have integrity.

My experience with hairclub.com was… My experience with hairclub.com was mediocer. I went to the website with expectations of an easy to use platform and found it to be just A-OKAY. While navigating the website wasn't overly difficult, there were a few glitches here and there. The customer service team was also passable. All-in-all, it was an ordinary interaction. But I wouldn't be quick to suggest this as a go-to service since there are probably better solutions out there.

Client Support My experience based on nearly 30 years of being an HCM member has been positive and satisfactory. I have seen countless people come and go and I can honestly say that all of them have been wonderful and supportive to me and my needs. I still have concerns regarding what level would best suits my needs (Gold vs Silver) but that is ongoing as time moves on every year.

Hair Club + Holly are simply the best My experience at Hair Club was fantastic! The staff is amazing and they really make you feel at home. And especially Holly my stylist, she is a true artist. My hair system is perfect, I could not have asked for better results, she truly cares about her clientele and her attention to detail is extraordinary. I highly highly recommend her and hair club Montreal to anyone whos interested. Come in for a consultation and I guarantee you, you'll be treated like royalty! Louie Leea

I have been a member of HC for over 20… I have been a member of HC for over 20 years and had a number of different stylists and worked with a multitude of different centers, all good in many ways, however, my experience at the Wildwood, FL center has been outstanding. From the time you call Yara, the office manager, you feel at ease and she goes above and beyond to get to know you and your specific needs and makes you feel like you are important and valued. My new favorite stylist, Nikki, or Andranique B., has been truly impressive. She takes time to get to know you, and really listens to your request (mine is always to look like George Clooney, but that is truly pushing it:)) and ensures you are completely satisfied before you leave her chair. I have now worked with Nikki for 6 salon visits and I have to say the last visit was my best yet. I left feeling good about myself and my hair was the best (in my opinion) that it has ever been, and for that I am truly grateful to both Yara and Nikki. Thank you! NTL