Client Support My experience based on nearly 30 years of being an HCM member has been positive and satisfactory. I have seen countless people come and go and I can honestly say that all of them have been wonderful and supportive to me and my needs. I still have concerns regarding what level would best suits my needs (Gold vs Silver) but that is ongoing as time moves on every year.

Farhana at the downtown location (11… Farhana at the downtown location (11 King St ) of Hairclub is an excellent hairstylist. She knows her job very well, and is polite as well as punctual. She always gives her 100% when she's with a client, which results in full satisfaction on the client's part. Three cheers for her!!

HCM is shut down due to Covid HCM is shut down due to Covid - and my husband was automatically charged for his treatment, which he could not have. They said they would not issue refund, and would see about future opening and charges. My sister-in-law owns a hair salon and didn't charge her customers for services scheduled, but not rendered due to shutdown. It's now about a month later, and his next scheduled appointment is coming up. I don't think they should charge him again.

Natali is the best -

Had an amazing experience with… Had an amazing experience with Natali.Shes extremely charismatic & professional.Thank you Hairclub ❤️