Every month it is a nightmare to renew… Every month it is a nightmare to renew my card. Ultramobile denies my password and sends me a temporary one, but it takes many tries till they accept, today more than 5 tries and nothing. I do everything as it is asked from Ultramobile, and they keep saying that they are not sure if it's me, after I've sent them the password that they have just sent to my phone that one that has their SIM card. I am desperate, almost one hour trying to pay! Today is the WORST!

I'm not happy because I have called to… I'm not happy because I have called to get United Airlines corporate 15% discount but no one seem knowledgeable about it. Discount code : PERKSPOT15, my UA number U373617. Phone # 612-209-1670.

Misleading and not trusted I spoke to.a… Misleading and not trusted I spoke to.a person on ultra mobile claims there is no Esim or sim trial for 7 days is laughable it is posted where it is misleading people if anyone wants mobile service must pay today to start it up I don't trust them

Best wireless store in NY area People at thr store are veryfriendly and explain everything with patience. I was not sure which company to choose from when I walked into the store. The sale rep listen to my needs and wants. She recommended Ultra to me. I took her suggestion and haven't change carrier ever since I join Ultramobile! Sale rep was very confident selling me this plan and company! Very friendly and doesn't rush client to choose a company like other stores.

Global service is a Lie. Save yourself! Think you are going great get some great global Internet and telephone access while you’re traveling? Think again. This is a disaster. First…it’s impossible to authenticate. By the time I had to leave on the airplane, I had already tried about 10 times with no success…even with “Assistance!” Then, once I got to Cambodia, you can’t even get to the Ultra Mobile site! You can’t contact them! All you get is an error message from here. So if you’re psyched to get to some foreign country and be totally cast adrift with no contact to the outside world, please be my guest and join Ultra Mobile. Otherwise, I suggest you practice self preservation and choose another carrier. What a waste of money! I can’t even call them to cancel.