Truly terrible service Truly terrible service. Their plans are confusingly written. I signed up thinking I could use 2 QR codes per month, but after paying $60, I discovered it was only 2 per year. This crucial information was buried in the legal section. So, effectively, the price is $30 per QR code. On top of that, their customer service is awful. No one responds, and after submitting multiple tickets, I received a generic response before they closed the ticket.

Won't provide support Won't provide support The account is deactivated, and they keep charging me. Because account is deactivated you can't reach out to support because they have no contact email

This used to be a good service This used to be a good service, but like so many other firms, they have been taken over by greed and are now charging large fees for services that are free elsewhere (and which they have monetised already via tracking data). Their customer service approach also seems to involve telling customers they are wrong over and over again until they go away. Shame.

constantly used by hackers constantly used by hackers as a means to spread malicious email links. Company does nothing to stop it. Hundreds of complaints. I was blocked from complaining on Facebook. They have zero concerns about stopping it other than to cover up the fact they do not intend to.

DO NOT USE Bitly QR code generator Only needed 1 QR code generated for a poster at work. Went with Bitly as the add was very much highlighting the fact I could create codes for free (at least during the trial period) and because it seemed to be a reputable company. After 2 weeks however and before the poster event at work, Bitly has disabled my QR code and it basically holding me to ransom for a minimum yearly fee of approx. €100 if I want to re-activate my one QR code. Ridiculous! Wish I had gone with the Adobe QR code generator as that one apparently is free.