This is the worst experience with an… This is the worst experience with an internet service i've ever had to deal with. They merged with Verizon and shut my service down. then, the next month had the nerve to take the bill out of my account. I can get any customer service at all and if you plan on calling them, forget that!!!! there is no phone number at all...... they will never get mine nor anyone else i know business........!!!!!! soooo aggravated !!!!!

I've been with Nomad for a year or so I've been with Nomad for a year or so, it's been a bumpy ride to say the least! But I have been on a "Bring your own device" plan since day one, and my personal MiFi is finally aging out. Decided to try the Travel Air solution with the travel bag to see if it would work for my hunting land. The transition was not "one click" but as long as I followed the sales and support team's instructions everything went flawlessly. My advice, be patient, relax, and let the process work through the seemingly unnecessary delays. For me it has always worked out exactly as advertised! Thak you to "Sean Perkins" for the courteous and professional assistance today!

Negative 5 stars The sales staff oversold their service. The money back thing is a scam. They charged me 70 dollars out of 116 dollars for activation etc. Plus you will pay to send their router back. They never say a word of any of that in the sales pitch. They tell you how fast it will be plus lied about 5g service in my area. Just go get starlink and save yourself a bunch of aggravation.

Decent internet... Long downtimes. HORRIBLE Customer Service While nomad internet is working properly, it’s a pretty good service. The issue is... it’s not always working properly. Our internet has now been down for several days, starting on New Years. All we’re told is to wait 24 - 48 hours each day we contact, even though we already have. They don’t seem to care whatsoever. The support is very vague and limited, and there is not a working phone support number at the moment. I’ve browsed social platforms like twitter and it appears we are not the only ones with these issues. I can not in good faith recommend this company to anyone else unless they can fix their issues. People need their internet for work, school, and connecting with others, yet this company is in no rush to fix ours. Horrible experience.

Nomad internet is the worst Nomad internet is the worst, I bought the strong red plan and it worked for a few days before stoping in the middle of my work day. Customer Support for this is non existent expect to send multiple emails just to get a reply. spent a couple weeks trying to get them to fix it in the end I had enough of waiting 24+ hours between emails and decided to cancel for AT&T. For something that cost so much per month it's inexcusable for their support to be so lax about critical issues for customers.