Town Broadband has been our hotspot… Town Broadband has been our hotspot provider for almost two years, their service is very fast and can handle several connections at the same time. Recommended.

No replies from billing department Town Broadband uses cell towers to provide customers with discounted internet service. AT&T one of their cell providers changed their policy on 23 Feb and no longer sells them unlimited plans. All of this is unfortunate for us as customers but understand. Town Broadband informed me of this through an email and gave 3 option. Option 1 switch to Tmobile which does not work in my area if it did I would of called TMobile for service. Option 2 pay a lot more for not unlimited AT&T service. or Option 3 cancel, I choose option 3 as I want to continue to have unlimited coverage. It has been 3 weeks and they have not returned any calls for get me a refund as I paid the yearly rate. Everything is through a ticket that never gets answered because the person answering the tickets can only forward the tickets.

Was great for about 8 months then turned into a scam! I've had this service for about 8 months with no problems really. The cost was $100 a month for unlimited internet. Not many options in my wooded area. Anyways, three weeks ago they emailed me saying that AT&T will no longer let them use their towers, so they gave me a couple options. One was to terminate service and I would get payed back. Another option, which I chose, was to keep the service and they would send me a new sim card for tmobile service. They never sent the sim and charged me $100 a few days ago. The service completely shut off the day after the charge. I disputed it with my bank, got my money back and moved on. Don't use!

Happy with their service. Town Broadband has been great for our family, we’ve been able to run my home business and still use it with our TV and the rates are very affordable. Thanks Richard for helping me set up my new hotspot.

Same issue as other people here have… Same issue as other people here have mentioned. Asked to switch to T-Mobile. SIM card on the way but never arrived. Can’t get a live person by phone. Chat can only promise someone will contact me soon. I opened several trouble tickets and since 2/23/2024 I’ve got no response. Then they cut off my internet but still charged me a monthly fee. The bulk of it I pre-paid so kiss that goodbye.