
Janet
GBGood service I only have good things to say about these guys, Town Broadband has been the best hotspot service we’ve had in years, we tried Cricket, Verizon and satellite too but they all had problems, but Town Broadband has been great from day one speed, customer service and price wise (very affordable). I really recommend it to anyone specially in rural South Carolina. Bless your heart guys all your help… thank you so much!

Lawrence Wayne Hendricks
GBTrust Pilot Trust Pilot, I am not sure how to contact anyone there. TownBroadband continues to make up lies and never offers any type of proof. Now they are saying I sold data, a bald face lie, without offering a shred of evidence. I tried to mediate or at least talk to TownBroadband, they refused. Any other provider would have contacted me and we could have maybe found if there was a problem. Not them though, they saw a chance to make a quick buck and jumped on it. They have always said they notifed me "repeatly". No they did not. The first indication of a problem was an email from customer service, who said he was doing as he was told, he was a flunky, according to "Oliver". Then they tried to put the blame on AT&T. I don't know, AT&T will only talk to you if you have an real AT&T account, my account was through Townbroadband, just used AT&T data as reseller. I cannot see how they think 800 GBs/month is that much data. They think 400 GBs/month is all people need, they are seriously behind in data consumption. I have a 750 GBs/ month now. I only used about 500 GBs/data, did not make any changes. I think something is fishly with my data, but it is looking more and more likely to me that the fishy scent is coming from Townbroadband. I hope Trust Pilot can ask them to prove their statements. They expected me to be able to back up what I have said.

Bryan Michaels
GBTown Broadband has been a life saver Town Broadband has been a life saver, my previous satellite provider had so many problems, it was impossible to rely on for work or my kids’ school. I had an issue with the battery if my new device and they were very quick to replace it. I highly recommend it.

Casey Baker
GBWas emailed about my service being cut… Was emailed about my service being cut off due to att cancelation. Same 3 options others have mentioned and decided to transfer my service to a new device to keep internet. It's been over a week now and I'm still waiting for my sim card for the new device I wanted to transfer over to only for townbroadband to tell me multiple times that my new device doesn't work. They also tell me that they do orders and processing in a queue format which is not true. My sister placed an order for a new device with them 2 days after me contacting them to transfer service. She's already got a confirmation tracking number with usps and my order is still on processing. Customer service and the processing team like to lie to their customers.

Other
GBFRAUD THROUGH ATT FIRST NET So I figured out a lot in the last 24 hours. They are offering unlimited internet by pretending to be with a first responder group then getting lines under the FIRST NET program which is highly fraudulent. I found this out and found out that the device I bought free and clear was reported as stolen . Everyone needs to call first net at (800) 574-7000 to let them know what they’re doing. Also call att with your imei bc I can almost guarantee they marked your devices the same to prevent usage and f*** people over more.