Reputation.com

1400A Seaport Blvd, Suite 401, 94063, Redwood City, United States
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2.70
Based on 20 Reviews

5

35.00%

4

10.00%

3

0.00%

2

0.00%

1

55.00%
About Reputation.com

Reputation.com delivers the category-leading Online Reputation Management platform for large, multi-location enterprises. We help companies monitor and improve online ratings and reviews, improve customer experience, and drive traffic, visits and revenue.

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Wayne Kangas
GB

I had a Zoom interview with them I had a Zoom interview with them. It was the most unprofessional thing I'd ever witnessed, I'll spare the details. They discriminated against me because I'm in a wheelchair. Steer clear of this organization.

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Carolina Palotti
GB

Lack of Commitment and Integration Issues with Reputation's Customer Service I am thoroughly disappointed with the Reputation customer services and integration team. Despite the system's great reporting features, the constant issues with integrations have overshadowed any positives. The lack of ownership and commitment from their team, excluding a few exceptions, is frustrating. Communication is sparse, follow-up meetings are canceled, and problem resolution is minimal. I would not recommend this system due to these ongoing integration problems. A reevaluation of their customer service practices is urgently needed.

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Bree Robertson
CA

Amazing tool perfect for every company! I have been working with Reputation for just about 2 years! Lionel has been my contact since the beginning and has always been able to help me whenever needed! I love the automated tools that send customers requests and reminders! Overall we are very happy with Reputation and I would recommend them to everyone I know!

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Joei
GB

Happy Customer Our company has been using Reputation.com for several years now. I LOVE the one-stop-shop for managing everything. We use them for surveys, and online review management and recently added the social media component. Very user-friendly, great insights, and analytic reports. I love the workflow from our onsite teams to upper management for review and approval prior to publishing. Great product.

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TG
GB

Cretins Hired this company to look at our on line presence, poor service from account manager, and cost was way over the top. Questionable tactics. Avoid using.

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