Impossible to reach when you have an issue. Have been a customer for about a year. Being double billed for several months and now when I try to reach anybody it is impossible to make contact. No Phone Numbers. Web forms remain unanswered. No way I could give a positive review.

No idea where they got my name from I got an email saying if I don't sign up to their PRO service they can't continue removing my details. Wha??? I'd never even heard of them before now, but apparently I have an account with them! I can only guess that when I've signed up to something else it has linked to them. So, I'm trying to find a way to close the account as I really don't want to have ANYTHING to do with them but of course there's no way to do this without contacting them - I try to instant chat but as soon as I hit "enter" the window closes. They sound like complete cowboys to me, and VERY dodgy.

another poor data collection management… another poor data collection management company that is so out of reach with live information gathering.Reputation's claim of being an expert in reputation management is highly questionable. Throughout our engagement, it became evident that they lacked the necessary skills and knowledge to effectively manage our online reputation. Their strategies were outdated and ineffective, resulting in negligible improvements in our online presence. It felt like they were simply going through the motions without any genuine understanding of our unique business needs.

Unjust and unrealistic. This platform continues to be unrealistic. In a world where everyone is quick to complain and barely anyone want to take to time of day to leave positive comments even after a good experience. The calculations of this site are unjust. This site can cost people jobs when they do not think about the weight of the rep score can carry.

Cretins Hired this company to look at our on line presence, poor service from account manager, and cost was way over the top. Questionable tactics. Avoid using.