Great experience Great service, price, and quality. I definitely will reccommend to my friends.

Horrible Service If you are looking for a company to send you your print a full month after you order it, this is the company for you. When I finally got my print, I looked at the shipping manifest which said it was send 4 weeks after I originally ordered it. Not only that but they have horrible customer service. They would rather loose a customer than take responsibility for the late delivery.

Customer service is run by the CEO - bad idea Customer service is run by the CEO, which is a mistake. He doesn't know how to deal with customers in a professional manner. I bought a 42x28 print (3:2 aspect ratio) that would fit in between the trim lines of a feature wall in our house. I sent an image that was cropped to 3:2, but for some reason his software wanted to crop it further, quite significantly. So, I chose the NO CROP option. For some reason, they decided since I said NO CROP they should send me a 48x32" print (note: also 3:2 ratio) which doesn't fit in my space. When I told him about it he asked me to send a picture of the space. I did that and he said it looks fine. Really, that's the response - it looks fine to him? Our last communication was when he said "nobody ever complained about it being too big before, lol." So, LOL, I'm going somewhere else for the next few prints I'm ordering, somewhere that knows what customer service is. 2*s because the print is very nice. Would have been 5*s if it had been the right size and I didn't need their "customer service".

One star is too much!!!!!!!!!! One star is too much for this crappy company. As noted by other customers the owner is rude and would not help with our issue. The picture came in the wrong size and is VERY dull. We sent an amazing image and the print that we received looks like garbage. Yes the owner is his own customer service representative and he is beyond rude. Clearly other people have had the same issues from the reviews that I am now reading. I wish i had checked before I gave him my $200. I would not purchase from this company, he is running a scam!!!!! Clearly from his response below he does not know how to treat customers nor does he know how to spell. Read the reviews and decide for yourself...I'm not the only one with the same complaint.

Great service and even better prints Ordering from Big Acrylic has been a great experience. Mark made sure we get what we needed. The finishing was exceptional and loved the finished product.