Paula Savarese
GBOne star is too much!!!!!!!!!! One star is too much for this crappy company. As noted by other customers the owner is rude and would not help with our issue. The picture came in the wrong size and is VERY dull. We sent an amazing image and the print that we received looks like garbage. Yes the owner is his own customer service representative and he is beyond rude. Clearly other people have had the same issues from the reviews that I am now reading. I wish i had checked before I gave him my $200. I would not purchase from this company, he is running a scam!!!!! Clearly from his response below he does not know how to treat customers nor does he know how to spell. Read the reviews and decide for yourself...I'm not the only one with the same complaint.
Michelle B
GBGreat experience! Loved our finished acrylic print. It's absolutely beautiful. The only thing that would have been nice is a notification of when it shipped.
rick
CAGreat experience Great service, price, and quality. I definitely will reccommend to my friends.
Sarah
GBBad customer service Bad customer service. The owner of the company has a bad temper and should not be in customer service. They sent me emails saying my vertical logo didn’t fit on the acrylic. Go figure . So I asked if they could make it fit and never heard back. Then I tried to reorder.... vertical again. Then the owner called me and yelled at me. I then asked to cancel the orders. They have not gone into production. He said NO. I would NEVER order from this company again. He also seems to respond to all negative reviews as if they are a competitor. I am not a competitor. Just a person trying to buy acrylic prints.
Jim Irwin
GBOver several yearsI have made many… Over several yearsI have made many orders from Big Acrylic and I am very satisfied. They are very creative and have an eye for creating new techniques. I strongly endorse them! Generally shipments arrive in a timely order. I live in the US so there is often an extra day or two to receive shipments. But it was well worth the wait. Jimi Irwin, jimirwinwildlifephotography,com