The worst service! Do not trust! I ordered a project in February that was ignored and not even done until I called. Then it was finally sent months later and it was done incorrectly. It did not look like the original, with borders cut off and missing text. This was a gift and was supposed to be a surprise that was monumentally ruined. You barely apologized when I called to tell you I never received the product. I have been emailing and calling to have this issue resolved. I just called now 5/14/2022, and you (Mark Alper) told me you couldn’t hear me and that you’ll call me back. Knowing that it’s me calling and you just didn’t want to deal with me or the issue at hand. No call. I have been extremely patient. I don’t think anyone would have been civil with you the way I have been, given the delay, confusion, and terrible service. I have wasted time and money. You won’t resolve the issue, nor will you refund my money. What happened to your “unparalleled customer service”? It’s non-existent. Shame on you for ignoring me and taking money for nothing. Basically, you’re a charlatan.

I ordered five acrylic prints I ordered five acrylic prints, the largest at 40x60. They arrived dull with a muted greenish tint. It’s not a matter of taste or being picky, the prints themselves are not color accurate. I spoke to Mark several times and the best they’d do to correct the problem is sell me new prints at 20% off. Bad product, bad customer service. I’d go elsewhere.

NEVER got my print I'm not sure what happened, but I ordered a small canvas print (10x10- ONE ITEM!) on Feb 4th and 2 months later I didn't even get the print OR refunded. I had asked multiple times what the status of the order was, and at first it was on back order, then he was telling me to change it to acrylic and insisted I change the coloring. I am truly disappointed because we did talk a few times, and he had me believe at one point it was coming, then it never showed. DO not use this, no matter how good the price might look. Its not worth the hassle

100% satisfied! 100% satisfied! From start to finish Adam was available to answer my questions with quick responses regarding my custom sizing and need for fast delivery. My acrylic print is absolutely gorgeous and exactly how I envisioned it. It arrived when he said it would. I’m very pleased with the entire process.

Simply the BEST!!! First class service all the way. Mark was extremely helpful in guiding me through the selection process and the finished product was absolutely stunning. I highly recommend Big Acrylic for all your specialty printing needs.