Silvia Gallo
GBCommunication has been sporadic.. Communication has been sporadic... My package was delivered without a call to set up delivery ... and it arrived without the cage .... which I paid for. I find it frustrating that there isn't a call center and that I now will have to wait for an update on where the missing cage is...
Andrea Salemme
GBI received the wrong item because the… I received the wrong item because the description online was wrong it said 30 inch refrigerator panel it was neither 30 inches long or wide it was 90inches tall and 13.5 inches wide not sure if you know of a refrigerator that is 13.5 inches wide but I certainly don’t know of one so your reply couldn’t be truthful because selling this item at 30 inches and it only being 13.5 is misrepresenting the product or an error on your part in the description I sent an email with the screenshot of the description
Richard Allen
GBInaccurate website description- horrible customer service Inaccurate website description, when i contacted to send product back was told I would pay shipping. When i reached back out to explain the return was because of the Inaccurate description the person who responded said i was lucky to be even getting a refund at all...because i should have done more research and asked more questions prior to purchasing. Same product is available on Amazon with free returns...was trying to buy from a smaller vendor, however that was a massive mistake
Stephanie Nelson
GBStill have not received order - or any info about order. Order two table tennis tables in mid July. They’ve been marked as “shipped” since the other was placed. It’s August 1. No tracking information. Little to no help via their chat. These are heeded by August 10 for a client. Horrible way to do business.
Andrea E.
GBThey cancelled my order and did not notify me Ordered a product on July 29 for my husband's birthday present and received the confirmation email. The next day I received an email thanking me for making my first purchase. Then nothing. So about a week later I went back to the confirmation email and clicked on the link to view my order. The order was cancelled on July 31. But they didn't bother to contact me to let me know it was cancelled. It would have been nice to have been notified.