The best thing since the ice cube!! This is my 3rd freeze pipe purchase. I wont smoke out of anything else. The product is unlike any I have seen before, and truly takes the smoking experience up a level. The shipping can take a little bit if you order during busy season (christmas, or when they have a huge sale). I hate seeing people give this company a bad rating over that. Good things are worth the wait, and this is definitely worth the wait.

Fast service Fast service. Great packaging. Pipe breathes fantastically. Doesn't stay frozen long enough, although it's still very cold for a bit. Even so, I love the pipe. Use it everyday. When it's cold, the hits are great, with no coughs.

Nothing on freezepipe but shipping to… Nothing on freezepipe but shipping to Canada was horrible. About a month after deliver Fedex sends me $115 bill for shipping i'm assuming due to customs don't know i'm not paying they can come back and pick up the bong and send it back to you guys before I pay that outrageous b/s. I would not have even considered ordering if I knew it was going to be that bad. However I'm enjoying the bong its nice and cool.

The pipe is amazing The pipe is amazing. The shipping was slow and communication could be improved, but I am totally satisfied with the quality and workmanship of the piece. I've just ordered another piece and am hoping for speedier shipping. I've heard that the company was overloaded for the holiday 23 season, so hopefully things will be better. Still, wonderful piece.

The bong is well made but that's about it The bong is well made that being said The wait times was forever Communication within the company suck ass The quality of the glass is so trash that the bong can't hit anything even slightly without something breaking its absurd And the hits only nice for the first 10 mins then you gotta throw it back into the freezer even with the koozie Atleast for me this product was awful and not worth it at all