Scam company, stealing email addresses and SPAMMing This scamming company illegally use my private data and sending SPAM. They stole my email and had subscribed me to their promo without my permission. And SPAM coming not a first time, I unsubscribe but they did it again.

Scam company pretending to be legit Took my money for items that were unavailable. Ordered 7 items, only 3 arrived and nothing to say anything was missing. No one answers the phone and customer service email will argue semantics and ignore most of your concerns. Do not waste you time will be reporting these to Trading Standard. They should be shut down ASAP

Poorly made rubbish I purchased a pair of bracelets for my grand-daughters with "big sis" and "lil sis" beads. They were delighted but disappointedly the elastic broke on both within hours, leaving one of them in floods of tears. I felt I'd cheated them, but in reality it was Claire's that had cheated all of us with shoddy goods. I will not be buying from them again. Sadly I had bought them online and not kept the paperwork.

Avoid online if living in Ireland Ordered stuff on 4th April,not shipped until 11th, didn't arrive until the 18th. Claire's need to up their game if they want to keep Irish customers. From where I am standing,they want our money, but we should be grateful they allow us to deal with them. Very shoddy experience.

Absolutely awful Absolutely awful. Do not order from them. Ordered online on the Thursday and was advised ready to collect within hours. Heard nothing, four days later I was still chasing my order which had been cancelled without anyone bothering to let me know and despite Track My Order status still saying ‘In Progress’. Was told my money won’t have been taken until fulfilled which was incorrect as it was showing as having left my account. Terrible, unsympathetic service from staff in the store I was due to collect from. I’ll never order or visit again and will tell as many people as I can to do the same.