The 2 girls working here are clowns Really really bad service here at the scunthorpe store. Shockingly bad! The store manager (Rosina England)& her child worker friend have zero training in how to run a shop or even deal with a customer. These 2 girls running this shop will lose all customers. They have zero interest in helping a customer & simply don't seem to care about their job. Will never come back to this store again. Hopefully they will be replaced with staff who actually know what they are doing. I feel sorry for the owner of the branch... I hope they read this & realise they have employed clowns who don't care!

Poor customer service The associate sit on the floor behind the counter to avoid interacting with customers. When my daughters ear piercing came out by accident a week later they acted like they did not remember us and insisted on an actual receipt to repeirce her ear even though I had the ear ring in hand. They insisted I have to spend another $80 for a new one. They were very unhelpful and rude.

Another good experience :) Made another order here, cause the last one went great :) and this time again a good experience! Took a little longer for it to arrive, but that's probably because of the holidays. Again the packaging could be better, this time nothing was damaged luckily. But they should really improve on packaging. Also tracking doesn't always update properly and it doesn't say when it will arrive.. they could really improve on that too.

Avoid online if living in Ireland Ordered stuff on 4th April,not shipped until 11th, didn't arrive until the 18th. Claire's need to up their game if they want to keep Irish customers. From where I am standing,they want our money, but we should be grateful they allow us to deal with them. Very shoddy experience.

Waste of Time and Money Don’t even bother wasting time and money. Website and app aren’t user friendly. Items break easily or some earrings don’t connect properly. Cheaper/discounted prices = cheap material. You get what you pay for. invest in good quality items that’ll last longer even if it’s higher priced.