Great for small wholesaler / manufacturer In July 2023 we moved our subsidiary business onto a combination of Cin7 Core and Xero, after 15+ years on an old server-based system. Within 3 months of going live we were better able to track profitability on stock sales and manufacture / install jobs within the system, rather than manipulating data from several sources in spreadsheets. The link with Xero also makes it easy to produce meaningful management information with relative ease compared to what we were doing before. We still find the odd quirk we have to find a work around for, but in general it's been a great move and in hindsight one we could / should have made a long time ago.

Great ERP for SMBs Have used Cin7 Core (previously Dear) since I began in my role in Supply Chain. Really good system managing a complex business linking with many different WMS systems and accounting software etc. The best aspect however is the support function, great account management and IT support helping to quickly solve any issues that arise.

CIN7 Core. The Cornerstone of our Business CIN7 Core has become the corner stone of business. This system literally integrates and manages all selling platforms, leaving us with more time to focus on scaling up our business. Highly recommended.

Excessive price increases - not value for money Excessive price increases and over complicated production module with badly written and difficult to understand help files. Support never gets back to you and it takes ages to get anything rectified. Addons are not invoiced pro rata for the date of starting so if you switch on another module 2 days before monthly billing you get charged twice. Dear seem to always be doing un update during the week during UK working hours. Used to be OK but now really isn't worth it.

Cin7 Core Assembly / Allocating Of Components Not Working for 7 Days (So far) Cin7 Core is an inventory management system, and a rather pricy one at that. Since 7 days ago we have been unable to manufacture and control our components quantities because there is a fault in Cin7 Core which does not allocate the components when an assembly is done. To make matters worse, support is included in the fee we pay, but support has gone dark. So for 7 days we have been unable to manufacture and keep track of the components used. 7 days is 25% of a month and that's substantial down time, not to mention going out of stock of SKUs and the consequential losses.