Going through changes, hopefully they can keep improving Cin7 are going through a lot of changes. The costs have gone up and there has been several updates and features added in recent times. We have been a customer now for 7 years and rely on their software for daily operations. Don't get me wrong, we have had no POS for a week and support has a lot of improving to do, they have promised there is a lot of changes happening, I just hope they can deliver.

Excessive price increases - not value for money Excessive price increases and over complicated production module with badly written and difficult to understand help files. Support never gets back to you and it takes ages to get anything rectified. Addons are not invoiced pro rata for the date of starting so if you switch on another module 2 days before monthly billing you get charged twice. Dear seem to always be doing un update during the week during UK working hours. Used to be OK but now really isn't worth it.

Cin7 Core Assembly / Allocating Of Components Not Working for 7 Days (So far) Cin7 Core is an inventory management system, and a rather pricy one at that. Since 7 days ago we have been unable to manufacture and control our components quantities because there is a fault in Cin7 Core which does not allocate the components when an assembly is done. To make matters worse, support is included in the fee we pay, but support has gone dark. So for 7 days we have been unable to manufacture and keep track of the components used. 7 days is 25% of a month and that's substantial down time, not to mention going out of stock of SKUs and the consequential losses.

Cin7 Core records and handles all… Cin7 Core records and handles all aspects of our business (from thousands of product SKUs, thousands of customers and thousands of orders). The integrations work seamlessly and the support is excellent. Thank you Cin7, from a very happy customer (over 6 years).

Nauticalia moving to Cin 7 Core After 25 Years of using the same system it was a major step to move to Cin7 Core. With the help of Bluehub we were able to take a former Unix based company onto the web. It has revolutionised our order processing and inventory control. The flexibility of the integrations to Xero, Shiptheory and the core POS system have all added to the effectiveness of the system. Of course with all systems there are tweaks and areas where it isn't as strong as it could be. All in all it has been a great success.