Review The system is all online so can be accessed anywhere in the world whenever you need it which we love! It also has a really great set of standard APIs you can use for all the main integrations online businesses need. We find the reporting side is quite limited but we know that Cin 7 works on improvements so we have provided feedback to them which we hope they will use to improve the system in the future.

Doubled the price in 2023!!! Doubled the price in 2023!!! We were using DEAR inventory for 6-7 years. And whilst it wasnt the easiest it did have some integrations we were happy with. Reporting was always awful But the stock management was helpful and synced to other programs eg online shop/ xero/ etc. Late 2024 the price DOUBLED from $150pcm to $300US pcm plus $25 per integration. which is a lot every month for an Australian small business. I am not sure how they justify doubling their rates. The support takes days to reply, is overseas for us, so replies come in overnight, so we cant resolve issues during the day, and it remains clunky and slow to use. Now seeking alternative. Over $7000 for this in Australia now.

Great ERP for SMBs Have used Cin7 Core (previously Dear) since I began in my role in Supply Chain. Really good system managing a complex business linking with many different WMS systems and accounting software etc. The best aspect however is the support function, great account management and IT support helping to quickly solve any issues that arise.

Cin7 Core Review Stone The Crows has recently transitioned from our ageing legacy ERP to Cin7 Core. It's a huge step forward for us! With Cin7 being cloud-based, we are now freed-up from having to maintain on-premises hardware and systems, with all the maintenance, hardware and backup issues that brings. Cloud-based also means access from anywhere via a browser, so no more local software installations to maintain for our users. The user experience is generally very good. It is intuitive and has a logical flow to it. Best of all it is very flexible and forgiving, allowing multiple levels of "undo" as needed. It comes with various integration options which have been very useful to us, such as the Shopify integration which we use for our primary sales website. It also integrates with finance platforms, such as Xero which we have also just switched to. Additionally we have subscribed to the API which is also proving very useful for our reporting and additional integration needs. There are some rough edges, inevitably, and some things which I think could do with improvement. Reporting is one such area. And stock adjustments are difficult because of the distinction at the application level between "zero stock" and "non zero stock" - I feel this is something that an end user should not have to be concerned with. Also, having the customer name as a unique identifier instead of an account code seems like a strange choice. However, it does pretty much everything that we need, with a few additional niceties as well. Plus there are regular software updates, so who knows what the future will bring!

A great upgrade from desktop ERP systems The system has enabled us to transfer to a cloud based ERP freeing users from their desks and helping communication throughout the business. The system has been adopted quickly by our team and with its easy visual reporting enables us to track the stages of each order. Would recommend to other manufacturers without hesitation.