Cin7 Core is brilliant for our…inventory control Cin7 Core is brilliant for our inventory control stock levels and prompts us to order stock in a timely manner.

Excessive price increases - not value for money Excessive price increases and over complicated production module with badly written and difficult to understand help files. Support never gets back to you and it takes ages to get anything rectified. Addons are not invoiced pro rata for the date of starting so if you switch on another module 2 days before monthly billing you get charged twice. Dear seem to always be doing un update during the week during UK working hours. Used to be OK but now really isn't worth it.

A great upgrade from desktop ERP systems The system has enabled us to transfer to a cloud based ERP freeing users from their desks and helping communication throughout the business. The system has been adopted quickly by our team and with its easy visual reporting enables us to track the stages of each order. Would recommend to other manufacturers without hesitation.

Great ERP for SMBs Have used Cin7 Core (previously Dear) since I began in my role in Supply Chain. Really good system managing a complex business linking with many different WMS systems and accounting software etc. The best aspect however is the support function, great account management and IT support helping to quickly solve any issues that arise.

Doubled the price in 2023!!! Doubled the price in 2023!!! We were using DEAR inventory for 6-7 years. And whilst it wasnt the easiest it did have some integrations we were happy with. Reporting was always awful But the stock management was helpful and synced to other programs eg online shop/ xero/ etc. Late 2024 the price DOUBLED from $150pcm to $300US pcm plus $25 per integration. which is a lot every month for an Australian small business. I am not sure how they justify doubling their rates. The support takes days to reply, is overseas for us, so replies come in overnight, so we cant resolve issues during the day, and it remains clunky and slow to use. Now seeking alternative. Over $7000 for this in Australia now.